| Time Period: 2002/3--Present
Company: E&E Display Technology (GZ) Company LTD.
I was entered this company in 2002, and act in the market as a sales assistant, is responsible for Europe and the United States respond to customer inquiry, a model for drawing the progress of requests and tracking, at the same time with the engineering and purchasing department to communicate directly to product pricing, demand in the design and the quality of treatment as a customer sales support. As a result of hard work to fulfill their duties, in 2003 the market for promotion to Senior Assistant, mainly Europe and the United States and Greater China, the handling of customer orders and follow-up. Period with the reminders and shipping arrangements, the quality of customer complaint handling, payment tracking. Conduct customer satisfaction surveys. Through two years of work experience, the perfect way of doing things, as well as a deeper understanding of corporate governance, in 2004, again promoted to marketing director of customer service, under the six employees, customer service manager directly reporting to the market. Is mainly responsible for Europe and the United States, Japan, Southeast Asia, the management of customer orders, delivery and shipment follow-up, customer quality complaint handling, payment tracking. Customer satisfaction surveys and customer information management. Analysis and processing customer sales. As well as customer information management system and perfect. The work of subordinate supervisory staff, difficult to resolve, so that the work of customer service department running smoothly and enhance customer satisfaction year after year, to cooperate fully with the sales staff do the work of the later order to obtain the cycle of orders, and achieved sales rising.
2001/1--2002/2
Company: Statrax Hardware Module Company LTD.
Job Title: International Trade Specialist/Assistant
Job Description: Mainly responsible for the development of overseas (Japan, Southeast Asia) customers, to participate in trade fairs to develop new customers. With customers to visit the factory, accompany clients by the company's audit. Proofing products and pricing, production follow-up orders, delivery orders for recovery, with shipping arrangements and payment reminders. as well as dealing with customers complaint. |
